If something isn’t working as expected — from a broken button to a malfunctioning feature — you can report it directly through the Happydemy® Help Centre.
We review every technical report to improve the platform and offer the best user experience possible.
🐞 What qualifies as a bug?
You can report any of the following:
Errors during login or registration
Problems with Connect or post publishing
Issues with your HappyCredit Vault or Digital Spaces
Display glitches, loading failures, or broken links
Unexpected behaviour in forms, search, subscriptions, or settings
Missing features that should be active for your account level
🧾 How to report a bug
Go to:
Help Centre> Submit a Request > Technical Issue
Include as much detail as possible:
Your device and browser (or app version if mobile)
Steps to reproduce the issue
Any error messages
Screenshots or screen recordings (strongly recommended)
Submit the request and check your inbox or in-app notifications for updates.
⏱️ Response & resolution time
Minor UI bugs: 1–3 business days
Functional errors: prioritised if they affect posting, Vault, or payments
Critical platform bugs: escalated immediately
💡 Premium & VIP users
Your bug reports receive priority resolution, and in some cases, HappyPoints rewards may be granted if the issue is confirmed and reproducible.
We rely on your feedback to keep Happydemy® fast, fair, and fully functional.
Still need help?
Contact us